STANDARD OPERATING PROCEDURE (SOP) MENINGKATKAN KINERJA KARYAWAN DI PERUSAHAAN PIALANG BERJANGKA DI BANDUNG
DOI:
https://doi.org/10.32897/sobat.2023.5.0.3085Abstract
One way for a company to measure whether its Human Resources are good or not is to look at the level of employee performance. Good employee performance can help the company achieve its goals. This research was conducted with the aim of finding out how SOP influences employee performance. The method used in this research is descriptive and verification analysis methods. The population in this study were employees in the marketing department who worked for futures brokerage companies in Bandung. The number of samples in this research was 70 employees. Based on the research results, SOP has a positive and significant effect on employee performance, with a "strong" correlation coefficient. Good and correct SOP will improve employee performance.References
Martoyo A, Susilawati E, Kusumawardhani N, Dawis AM, Novalia N, Fransisca Y, et al. Manajemen Bisnis. Siwiyanti L, editor. CV Tohar Media; 2022.
Daulay R, Kurnia E, Maulana I. Analisis Faktor-Faktor Yang Mempengaruhi Kinerja Karyawan Pada Perusahaan Daerah di Kota Medan. Pros Semin Nas Kewirausahaan. 2019 Oct;1(1):209–18.
Setiyawan D, Fitriani A, Ade Veronica C, Suryati A. Dampak Penerapan Standar Operasional Prosedur (SOP) Terhadap Kinerja Karyawan Rumah Sakit Umum Radjak Hospital Salemba. Mufakat J Ekon Manaj dan Akunt. 2023 Jul;2(2):160–70.
Hidayattulloh M, Ridwan M. Pengaruh Standar Operasional Prosedur (Sop) Dan Pengawasan Terhadap Kinerja Karyawan Pada Pt. Yusen Logistics Solutions Indonesia. El-Arbah J Ekon Bisnis Dan Perbank Syariah. 2019;3(02):71–83.
Harwindito B, Adellia Khairulizza. Pengaruh Standar Operasional Prosedur Terhadap Kinerja Karyawan di Front Office Departement Hotel The Gunawarman Luxury Residence. 2021;
Maudy I, Saroh S, Zunaida D. Pengaruh SOP (Standar Operasional Prosedur) dan Penghargaan (Reward) Terhadap Kinerja Karyawan (Studi Kasus Pada Karyawan Bagian Produksi PT Berlina Tbk Pandaan). JIAGABI (Jurnal Ilmu Adm Niaga/Bisnis). 2021
Aug;10(2):324–33.
Sugiyono. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta, CV; 2017.
Hendajany N, Sedarmayanti, Mulyani SR, Riyadi S. Metode Penelitian. deepublish; 2023.
Insani I. “Pengembangan Kapasitas Sumber Daya Manusia Daerah Dalam Rangka Peningkatan Transparansi dan Akuntabilitas Pengelolaan Daerah. Bandung: Ghalia Indonesia; 2010. 1 p.
Afandi P. Manajemen Sumber Daya Manusia (Teori, Konsep dan Indikator). riau: Zanafa Publishing; 2018.
Harwindito B, Khairulizza A. Pengaruh Standar Operasional Prosedur Terhadap Kinerja Karyawan Di Front Office Department Hotel the Gunawarman Luxury Residence. J Pendidik dan Perhotelan [Internet]. 2021;1(1):16–24. Available from: https://journal.unj.ac.id/unj/index.php/jpp/article/view/19935/10600
